Privacy Policy
1. Introduction
NovelSight Media (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website, services, platforms, or communications (collectively, the “Services”).
This policy applies to users worldwide, including individuals located in the European Union (EU), European Economic Area (EEA), United Kingdom, United States, and other jurisdictions with applicable data protection laws.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller Information
Company name: NovelSight Media
Jurisdiction: United States
Registered location: Hawaii, USA
Contact email: info@novelsightmedia.com
For the purposes of data protection laws such as the GDPR, NovelSight Media acts as the Data Controller with respect to your personal data.
3. Scope of This Policy
This Privacy Policy covers:
Website visitors
Prospective clients and customers
Business partners and collaborators
Newsletter subscribers
Individuals who contact us via forms, email, or other channels
It does not apply to third-party websites or services that may be linked from our website.
4. Personal Data We Collect
We may collect and process the following categories of personal data:
4.1 Information You Provide Directly
Full name
Email address
Phone number
Company name
Billing or invoicing information (if applicable)
Content of messages, enquiries, or communications
Any information you voluntarily submit through forms or correspondence
4.2 Information Collected Automatically
IP address
Browser type and version
Operating system and device type
Referring URLs
Pages viewed, time spent, interaction data
Date and time of access
4.3 Information from Third Parties
Analytics providers
Marketing platforms
Payment processors (where applicable)
Publicly available sources
We do not intentionally collect sensitive personal data unless explicitly required and lawfully permitted.
5. How We Use Your Data
We process personal data for the following purposes:
To operate, maintain, and improve our Services
To respond to enquiries and communications
To provide requested services or information
To manage client and business relationships
To send updates, marketing communications, or newsletters (where consent is given)
To analyse website performance and user behaviour
To ensure security, fraud prevention, and abuse detection
To comply with legal and regulatory obligations
6. Legal Basis for Processing (GDPR)
Where GDPR applies, we process personal data under one or more of the following lawful bases:
Consent – when you have explicitly agreed
Contractual necessity – to perform or prepare a contract
Legal obligation – to comply with applicable laws
Legitimate interests – for business operations, security, and service improvement, provided such interests do not override your rights
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure website functionality
Analyse traffic and usage patterns
Remember user preferences
Improve performance and content relevance
Detailed information is provided in our Cookie Policy.
8. Marketing Communications
We may send marketing or promotional communications only where:
You have provided explicit consent, or
We have a legitimate business relationship permitted by law
You may opt out at any time by:
Clicking the unsubscribe link in communications
Contacting us at info@novelsightmedia.com
9. Data Sharing and Disclosure
We do not sell personal data.
We may share data with:
Hosting and infrastructure providers
Analytics and performance tools
Email and communication platforms
Payment processors (if applicable)
Legal, regulatory, or governmental authorities when required
All third-party service providers are contractually obligated to protect your data and use it only for authorised purposes.
10. International Data Transfers
As NovelSight Media is based in the United States, your data may be transferred to and processed outside your country of residence, including outside the EU/EEA.
Where required by law, we implement appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Equivalent lawful transfer mechanisms
11. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal, accounting, or regulatory requirements
Resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymised.
12. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority
Requests can be submitted to:
info@novelsightmedia.com
We may require identity verification before fulfilling requests.
13. California & US Privacy Rights
US residents may have additional rights under applicable state laws, including:
The right to know what data is collected
The right to request deletion
The right to non-discrimination for exercising privacy rights
NovelSight Media does not sell personal data as defined under applicable US privacy laws.
14. Data Security
We implement reasonable technical and organisational measures to protect personal data against:
Unauthorised access
Disclosure
Alteration
Destruction
However, no online system can be guaranteed to be 100% secure.
15. Children’s Privacy
Our Services are not directed at individuals under the age of 18.
We do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, contact us immediately.
16. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices, content, or policies.
17. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
Continued use of the Services after changes constitutes acceptance of the updated policy.
18. Contact Information
For privacy-related enquiries or requests:
Email: info@novelsightmedia.com
Company: NovelSight Media
Location: Hawaii, United States